End-User License Agreement (EULA)
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MD Software L.L.C-FZ – Comprehensive End-User License Agreement (EULA)
Last Updated: June 25, 2025
Version: 2.0
IMPORTANT LEGAL NOTICE: This End-User License Agreement contains binding arbitration and class action waiver provisions that limit your legal rights. By installing or using the Software, you agree to resolve disputes through individual arbitration in Dubai, UAE. READ CAREFULLY BEFORE PROCEEDING.
EXECUTIVE SUMMARY
This End-User License Agreement ("EULA") is a legally binding contract between MD Software L.L.C-FZ ("Company", "Licensor", "we", "us") and you ("Licensee", "you", "your") governing your use of Company's proprietary software products and related materials (collectively, the "Software").
KEY TERMS:
- Limited License: Personal, non-commercial, non-transferable use only
- Educational Purpose: Software intended for research and development only
- No US Access: Explicitly prohibited for US persons and entities
- UAE Jurisdiction: Governed by UAE law, disputes in Dubai courts/arbitration
- No Warranties: Software provided "AS IS" without guarantees
- Limited Liability: Company liability capped at license fees paid
- User Responsibility: You assume all risks of use
By installing, copying, accessing, or using the Software, you acknowledge that you have read, understood, and agree to be bound by this EULA in its entirety.
1. DEFINITIONS AND INTERPRETATION
1.1 Definitions
"Affiliate" means any entity controlling, controlled by, or under common control with a party.
"Applicable Law" means the laws of the United Arab Emirates, excluding conflict of law principles.
"Commercial Use" means use for direct or indirect commercial advantage, including revenue generation, competitive analysis, or business operations.
"Confidential Information" means all non-public technical information, source code, algorithms, protocols, and other proprietary information disclosed by Company.
"Documentation" means user manuals, technical specifications, installation guides, and other written materials provided with the Software.
"Effective Date" means the date you first install, access, or use the Software.
"Executable Code" means the machine-readable, compiled version of the Software.
"Feedback" means any suggestions, ideas, enhancement requests, bug reports, or other feedback regarding the Software.
"Intellectual Property Rights" means all intellectual property rights worldwide, including patents, copyrights, trademarks, trade secrets, and other proprietary rights.
"License Key" means the unique alphanumeric code provided to authenticate and activate the Software.
"Prohibited Jurisdiction" means any jurisdiction where use would violate local law, specifically including all United States territories, possessions, and jurisdictions.
"Prohibited Use" means any use violating this EULA, applicable law, or third-party rights.
"Software" means Company's proprietary computer programs, applications, libraries, tools, and related materials, including all updates, modifications, and derivative works.
"Source Code" means the human-readable version of the Software in its programming language form.
"Third-Party Software" means software components not owned or developed by Company that may be included with or integrated into the Software.
"Update" means any modification, enhancement, bug fix, or new version of the Software provided by Company.
1.2 Interpretation Rules
Headings are for convenience only and do not affect interpretation. "Including" means "including without limitation." References to "days" mean calendar days. "Person" includes individuals and entities. Singular includes plural and vice versa.
2. GRANT OF LIMITED LICENSE
2.1 License Grant
Subject to strict compliance with this EULA and payment of applicable fees, Company grants you a:
- Personal: For your individual use only
- Non-exclusive: Shared with other licensees
- Non-transferable: Cannot be assigned or sublicensed
- Non-commercial: No commercial use permitted
- Revocable: May be terminated immediately for violations
- Limited: Restricted to authorized uses only
license to install and use the Software solely for legitimate educational, research, and development purposes in offline environments only.
2.2 Scope of Licensed Use
PERMITTED ACTIVITIES:
- Installation on a single computer system for personal use
- Creation of one backup copy for archival purposes
- Use for academic research and educational purposes
- Software development and compatibility testing
- Technical analysis and performance evaluation
- Offline experimentation and learning
GEOGRAPHIC RESTRICTIONS:
- Absolutely prohibited for use by or within the United States
- Subject to export control and sanctions compliance
- Limited to jurisdictions where use is legally permitted
- Company may implement technical geo-blocking measures
2.3 License Limitations and Restrictions
PROHIBITED ACTIVITIES: You expressly agree NOT to:
Technical Restrictions:
- Reverse engineer, decompile, or disassemble the Software
- Modify, adapt, alter, or create derivative works
- Remove, disable, or circumvent any security features
- Extract, copy, or distribute source code or algorithms
- Bypass, defeat, or circumvent license validation systems
- Use automated tools to analyze or extract Software components
Distribution and Transfer Restrictions:
- Distribute, sell, lease, rent, or sublicense the Software
- Transfer your license to any third party
- Share your License Key with others
- Install the Software on multiple systems simultaneously
- Create or distribute copies beyond permitted backup
Use Restrictions:
- Use the Software for commercial purposes
- Use the Software in online multiplayer gaming environments
- Use the Software to violate third-party terms of service
- Use the Software to infringe intellectual property rights
- Use the Software for competitive analysis or benchmarking
- Use the Software to develop competing products
Legal and Ethical Restrictions:
- Use the Software to violate any applicable law
- Use the Software to circumvent technological protection measures
- Use the Software for fraudulent or deceptive purposes
- Use the Software to harm, threaten, or harass others
- Use the Software to access systems without authorization
2.4 Third-Party Software Components
The Software may include Third-Party Software subject to separate license terms. You must comply with such terms in addition to this EULA. Company provides no warranties regarding Third-Party Software and disclaims all liability for Third-Party Software issues.
3. INTELLECTUAL PROPERTY RIGHTS AND OWNERSHIP
3.1 Company Ownership
RETAINED RIGHTS: Company retains all rights, title, and interest in and to:
- The Software and all copies thereof
- All source code, object code, and executable files
- All algorithms, protocols, and methodologies
- All trademarks, trade names, and branding
- All documentation and technical specifications
- All derivative works and improvements
- All user interfaces and design elements
PROTECTION MEASURES: Company may implement and enforce:
- Digital rights management (DRM) systems
- License key validation and authentication
- Anti-tampering and integrity verification measures
- Usage monitoring and compliance tracking
- Geographic access restrictions and geo-blocking
- Hardware fingerprinting and device identification
3.2 User Rights and Limitations
LIMITED RIGHTS: Your rights are strictly limited to those expressly granted in Section 2. No other rights are granted by implication, estoppel, or otherwise.
NO OWNERSHIP: You acknowledge that:
- You acquire no ownership rights in the Software
- The license does not constitute a sale of the Software
- All rights not expressly granted are reserved by Company
- Your rights are subject to immediate termination for violations
3.3 Feedback and Contributions
FEEDBACK LICENSE: You hereby grant Company a perpetual, irrevocable, worldwide, royalty-free, non-exclusive license to:
- Use, reproduce, modify, and distribute all Feedback
- Create derivative works based on Feedback
- Incorporate Feedback into current and future products
- Commercialize products incorporating Feedback
- Sublicense Feedback to third parties without restriction
NO COMPENSATION: You acknowledge that Company has no obligation to provide compensation, attribution, or consideration for Feedback.
3.4 Intellectual Property Infringement
RESPECT FOR THIRD-PARTY RIGHTS: You acknowledge that:
- Software use must respect all third-party intellectual property rights
- You are solely responsible for obtaining necessary permissions
- Company is not responsible for third-party infringement claims
- You must indemnify Company for intellectual property violations
INFRINGEMENT PROCEDURES: Company maintains procedures for:
- Receiving and processing intellectual property claims
- Implementing appropriate responses to valid claims
- Protecting Company's own intellectual property rights
- Cooperating with legitimate enforcement efforts
4. TECHNICAL REQUIREMENTS AND SYSTEM COMPATIBILITY
4.1 Minimum System Requirements
HARDWARE REQUIREMENTS:
- Windows 10 (64-bit) or Windows 11 (64-bit)
- Intel Core i5 or AMD Ryzen 5 processor (minimum)
- 8 GB RAM (16 GB recommended)
- 2 GB available disk space
- DirectX 11 compatible graphics card
- Stable internet connection for license validation
SOFTWARE REQUIREMENTS:
- Microsoft Visual C++ Redistributable (latest version)
- .NET Framework 4.8 or later
- Administrative privileges for installation
- Supported antivirus software (exclusions may be required)
4.2 Compatibility Disclaimers
NO COMPATIBILITY GUARANTEE: Company does not guarantee that the Software will:
- Function on all hardware configurations
- Be compatible with all third-party software
- Work with all operating system versions
- Support all graphics cards or drivers
- Function in virtual machine environments
SYSTEM MODIFICATION RISKS: Use of the Software may:
- Require system configuration changes
- Affect system performance or stability
- Trigger antivirus or security software alerts
- Require firewall or network configuration changes
- Impact system security settings
4.3 Installation and Activation
INSTALLATION REQUIREMENTS:
- Valid License Key required for activation
- Internet connection required for initial validation
- Administrative privileges required for installation
- Compliance verification during activation process
- Hardware fingerprinting for license enforcement
ACTIVATION LIMITATIONS:
- Software may be activated on one system only
- Re-activation may be required after hardware changes
- Activation servers may be unavailable periodically
- Failed activation may prevent Software use
- Company reserves right to modify activation procedures
5. COMPREHENSIVE WARRANTIES AND DISCLAIMERS
5.1 Educational and Research Purpose Declaration
PRIMARY INTENDED PURPOSE: The Software is designed, developed, and distributed exclusively for:
- Academic research and educational activities
- Software development and interoperability testing
- Technical analysis and performance evaluation
- Offline experimentation and learning purposes
- Compliance with reverse engineering legal protections
NOT INTENDED FOR:
- Online multiplayer gaming environments
- Circumventing technological protection measures
- Violating third-party terms of service agreements
- Gaining competitive advantages in commercial products
- Unauthorized access to protected computer systems
5.2 "AS IS" Software Provision
COMPREHENSIVE DISCLAIMER: THE SOFTWARE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:
IMPLIED WARRANTIES DISCLAIMED:
- MERCHANTABILITY: No guarantee of fitness for any particular purpose
- NON-INFRINGEMENT: No guarantee against intellectual property claims
- TITLE: No guarantee of clear ownership or rights
- QUALITY: No guarantee of error-free or uninterrupted operation
- PERFORMANCE: No guarantee of speed, efficiency, or reliability
- SECURITY: No guarantee against vulnerabilities or security flaws
OPERATIONAL DISCLAIMERS:
- No guarantee that Software will meet your requirements
- No guarantee that Software operation will be uninterrupted
- No guarantee that Software will be compatible with your system
- No guarantee that Software defects will be corrected
- No guarantee that Software will be free from harmful components
5.3 Risk Acknowledgment and Assumption
COMPREHENSIVE RISK ASSUMPTION: You acknowledge and voluntarily assume all risks associated with Software use, including but not limited to:
TECHNICAL RISKS:
- System instability, crashes, or performance degradation
- Data corruption, loss, or unauthorized access
- Hardware damage or malfunction
- Software conflicts or compatibility issues
- Security vulnerabilities or malware exposure
LEGAL AND COMPLIANCE RISKS:
- Violation of applicable laws or regulations
- Breach of third-party terms of service agreements
- Intellectual property infringement claims
- Regulatory enforcement actions
- Export control or sanctions violations
BUSINESS AND FINANCIAL RISKS:
- Account termination or suspension by third parties
- Loss of access to third-party services or platforms
- Financial losses associated with Software use
- Reputational damage or business disruption
- Legal costs and professional fees
5.4 Third-Party Service Interactions
NO AFFILIATION OR ENDORSEMENT: Company expressly disclaims:
- Any affiliation with game publishers, developers, or platform operators
- Any endorsement of third-party services or platforms
- Any responsibility for third-party policies, actions, or decisions
- Any guarantee regarding third-party service compatibility
THIRD-PARTY RISKS AND LIMITATIONS: You acknowledge that:
- Third-party services may detect and prohibit Software use
- Third-party terms of service may be violated by Software use
- Third-party anti-cheat systems may flag Software as unauthorized
- Third-party updates may affect Software compatibility or functionality
6. LIMITATION OF LIABILITY AND DAMAGES
6.1 Maximum Liability Cap
ABSOLUTE LIABILITY LIMITATION: Notwithstanding anything else in this EULA, Company's total aggregate liability for all claims, damages, losses, and causes of action arising from or related to the Software or this EULA, whether in contract, tort, or otherwise, shall not exceed the lesser of:
- The total license fees paid by you to Company in the 12 months preceding the claim
- Fifty United States dollars (USD $50.00)
6.2 Excluded Categories of Damages
COMPLETE EXCLUSION: In no event shall Company be liable for any:
INDIRECT AND CONSEQUENTIAL DAMAGES:
- Lost profits, revenue, or business opportunities
- Loss of goodwill or business reputation
- Loss of data, files, or system functionality
- Business interruption or operational delays
- Cost of substitute goods or services
- Third-party claims or demands
DIRECT DAMAGES:
- Personal injury or property damage
- System damage or hardware malfunction
- Software corruption or data loss
- Security breaches or unauthorized access
- Network or communication failures
- Performance degradation or system instability
LEGAL AND PROFESSIONAL COSTS:
- Attorney fees, court costs, or litigation expenses
- Regulatory fines, penalties, or enforcement costs
- Professional fees for remediation or recovery
- Investigation or audit costs
- Compliance or consulting fees
6.3 Fundamental Basis of Agreement
ESSENTIAL TERMS: These liability limitations are:
- Fundamental and essential elements of this EULA
- Reflected in the Software pricing and licensing model
- Applicable regardless of the legal theory of liability
- Enforceable to the maximum extent permitted by law
- Not dependent on the success or failure of essential purpose
RISK ALLOCATION: The parties acknowledge that these limitations represent a fair and reasonable allocation of risk, considering:
- The nature and complexity of the Software
- The potential risks and benefits of Software use
- The relative bargaining positions of the parties
- The pricing model and commercial considerations
6.4 Survival and Enforceability
SURVIVAL: These liability limitations shall survive and remain in effect:
- Regardless of termination of this EULA
- Despite any breach of contract or warranty
- Even if essential purpose fails
- Through any legal or arbitration proceedings
- In perpetuity to the maximum extent permitted
SEVERABILITY: If any portion of these limitations is held invalid or unenforceable, the remaining limitations shall remain in full force and effect, and the invalid portion shall be reformed to the maximum extent permitted by law.
7. COMPREHENSIVE INDEMNIFICATION PROVISIONS
7.1 User Indemnification Obligations
BROAD INDEMNIFICATION DUTY: You agree to indemnify, defend, and hold harmless Company, its officers, directors, employees, agents, affiliates, licensors, and successors from and against any and all:
- Claims, demands, actions, or proceedings
- Damages, losses, costs, and expenses (including reasonable attorney fees)
- Liabilities, judgments, settlements, and obligations
ARISING FROM OR RELATED TO:
USE-BASED CLAIMS:
- Your installation, access, or use of the Software
- Your misuse or unauthorized use of the Software
- Your violation of this EULA or applicable law
- Your breach of any representation or warranty
CONTENT AND CONDUCT CLAIMS:
- Your conduct or activities while using the Software
- Any content you create, transmit, or display using the Software
- Your violation of third-party rights or terms of service
- Your infringement of intellectual property rights
COMPLIANCE AND LEGAL CLAIMS:
- Your violation of export control or sanctions laws
- Your breach of professional or industry standards
- Your non-compliance with regulatory requirements
- Your violation of employment or contractual obligations
7.2 Company Indemnification Obligations
LIMITED DEFENSIVE INDEMNIFICATION: Company will defend you against claims that the Software, when used strictly in accordance with this EULA and Documentation, directly infringes a third-party patent, copyright, or trademark registered in the United Arab Emirates, subject to:
CONDITIONS PRECEDENT:
- Prompt written notice of the claim (within 10 days)
- Company's exclusive control of defense and settlement
- Your full cooperation in the defense of the claim
- Use of the Software in strict compliance with this EULA
INDEMNIFICATION EXCLUSIONS: Company's indemnification obligations do not apply to claims arising from:
- Modification or alteration of the Software by you or third parties
- Use of the Software in combination with non-Company software
- Use of the Software in violation of this EULA or Documentation
- Failure to install recommended updates or security patches
- Use of the Software for prohibited or unauthorized purposes
7.3 Indemnification Procedures
CLAIM NOTIFICATION: Upon receiving notice of any claim subject to indemnification:
- The indemnified party must provide prompt written notice
- Notice must include all relevant details and documentation
- Failure to provide prompt notice may limit indemnification
- Both parties must cooperate reasonably in defense
DEFENSE AND SETTLEMENT: The indemnifying party shall:
- Assume exclusive control of defense and settlement negotiations
- Engage qualified legal counsel at its own expense
- Keep the indemnified party reasonably informed of proceedings
- Obtain written consent before settling claims affecting the indemnified party
COOPERATION REQUIREMENTS: Both parties must:
- Provide reasonable assistance and cooperation
- Make personnel available for depositions and testimony
- Provide access to relevant documents and information
- Refrain from admitting liability or making settlements without consent
8. EXPORT CONTROL AND SANCTIONS COMPLIANCE
8.1 Export Control Acknowledgment
REGULATORY AWARENESS: You acknowledge that the Software and related technical data may be subject to export control laws and regulations of various countries, including but not limited to:
- United States Export Administration Regulations (EAR)
- International Traffic in Arms Regulations (ITAR)
- European Union Dual-Use Regulation (EU 2021/821)
- United Arab Emirates export control laws and regulations
- United Nations Security Council sanctions regimes
TECHNOLOGY CLASSIFICATION: The Software may contain:
- Encryption and cryptographic technologies
- Technical data and software development tools
- Dual-use technologies with civilian and military applications
- Computer software and technical information
8.2 User Export Control Obligations
COMPLIANCE REQUIREMENTS: You agree to:
- Comply with all applicable export control laws and regulations
- Obtain all necessary licenses, permits, and authorizations
- Not export, re-export, or transfer the Software to prohibited destinations
- Not provide access to the Software to prohibited persons or entities
- Maintain accurate records of Software distribution and use
PROHIBITED DESTINATIONS AND PERSONS: You shall not provide access to the Software:
- To persons or entities subject to economic sanctions
- In countries or regions subject to comprehensive embargos
- To persons on denied party or restricted party lists
- For prohibited end-uses or by prohibited end-users
- Without required government authorizations
8.3 Sanctions Compliance
SANCTIONS SCREENING: Company may implement measures to:
- Screen users against applicable sanctions lists
- Monitor transactions for sanctions compliance
- Block access from prohibited jurisdictions
- Report violations to appropriate government authorities
- Suspend or terminate access for compliance violations
USER REPRESENTATIONS: You represent and warrant that:
- You are not subject to any economic sanctions or trade restrictions
- You are not located in a jurisdiction subject to comprehensive sanctions
- You will not use the Software for any prohibited transactions
- You will immediately notify Company of any changes in sanctions status
9. TERMINATION PROVISIONS
9.1 Termination by Company
IMMEDIATE TERMINATION FOR CAUSE: Company may immediately terminate this EULA and your license without notice if you:
- Materially breach any provision of this EULA
- Violate any applicable law or regulation in connection with Software use
- Access or use the Software from a Prohibited Jurisdiction
- Engage in fraudulent, deceptive, or harmful conduct
- Infringe Company's or third parties' intellectual property rights
- Threaten the security or integrity of the Software or Company's systems
TERMINATION WITHOUT CAUSE: Company may terminate this EULA at any time with thirty (30) days written notice for any reason, including:
- Business or strategic reasons
- Legal or regulatory requirements
- Discontinuation of the Software or related services
- Changes in Company's business model or operations
9.2 Termination by User
VOLUNTARY TERMINATION: You may terminate this EULA at any time by:
- Ceasing all use of the Software
- Uninstalling the Software from all systems
- Destroying all copies of the Software in your possession
- Providing written notice to Company of termination
NO REFUND UPON TERMINATION: Termination by you does not entitle you to any refund of license fees or other compensation.
9.3 Effects of Termination
IMMEDIATE CONSEQUENCES: Upon termination of this EULA:
- Your license to use the Software immediately terminates
- You must immediately cease all use of the Software
- You must uninstall the Software from all systems
- You must destroy or return all copies of the Software and Documentation
- Company may disable your License Key and access credentials
SURVIVAL OF TERMS: The following provisions survive termination:
- Intellectual property rights and ownership (Section 3)
- Warranty disclaimers and risk assumptions (Section 5)
- Limitation of liability and damages (Section 6)
- Indemnification obligations (Section 7)
- Export control and sanctions compliance (Section 8)
- Governing law and dispute resolution (Section 10)
9.4 Post-Termination Obligations
USER OBLIGATIONS: Following termination, you must:
- Permanently delete all Software files and components
- Remove all Software-related entries from system registries
- Cease all Software-related activities and communications
- Return or destroy all Confidential Information
- Provide written certification of compliance upon Company request
COMPANY RIGHTS: Company may:
- Audit your compliance with post-termination obligations
- Seek injunctive relief for continued unauthorized use
- Pursue all available legal remedies for violations
- Recover attorney fees and costs for enforcement actions
10. GOVERNING LAW AND DISPUTE RESOLUTION
10.1 Governing Law
APPLICABLE LAW: This EULA is governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this EULA.
JURISDICTION: The Dubai Courts of the United Arab Emirates shall have exclusive jurisdiction over any disputes arising from or related to this EULA, subject to the mandatory arbitration provisions below.
10.2 Mandatory Arbitration
ARBITRATION REQUIREMENT: Except as specifically provided below, all disputes, claims, or controversies arising from or related to this EULA or the Software must be resolved through binding arbitration rather than in court.
ARBITRATION PROCEDURES:
- Administered by the Dubai International Arbitration Centre (DIAC)
- Conducted under the DIAC Arbitration Rules then in effect
- Seat of arbitration: Dubai, United Arab Emirates
- Language of proceedings: English
- Single arbitrator for disputes under USD $50,000
- Three arbitrators for disputes of USD $50,000 or more
EXCEPTIONS TO ARBITRATION: The following disputes may be resolved in Dubai Courts:
- Intellectual property infringement claims
- Requests for injunctive or equitable relief
- Small claims within jurisdictional limits
- Enforcement of arbitration awards
10.3 Class Action and Representative Action Waiver
INDIVIDUAL PROCEEDINGS ONLY: You agree that any arbitration or legal proceeding must be conducted on an individual basis only. You waive any right to:
- Participate in or be represented in any class action lawsuit
- Act as a private attorney general or representative
- Consolidate your claims with those of other persons
- Pursue relief on behalf of others or the general public
ENFORCEABILITY: If this class action waiver is held unenforceable for any reason, then the entire arbitration provision shall be null and void, and disputes shall be resolved exclusively in Dubai Courts.
10.4 Preliminary and Injunctive Relief
EQUITABLE RELIEF: Notwithstanding the arbitration requirement, either party may seek preliminary injunctive relief from Dubai Courts for:
- Actual or threatened intellectual property infringement
- Breach of confidentiality or non-disclosure obligations
- Violation of use restrictions or license limitations
- Other circumstances involving irreparable harm
EXPEDITED PROCEDURES: Courts may grant temporary restraining orders and preliminary injunctions:
- Without requiring posting of a bond
- Based on a showing of immediate and irreparable harm
- Subject to expedited hearing procedures
- With appropriate geographic scope and duration limitations
11. MISCELLANEOUS PROVISIONS
11.1 Entire Agreement and Precedence
COMPLETE AGREEMENT: This EULA, together with any applicable Terms of Service, Privacy Policy, and other documents expressly incorporated by reference, constitutes the entire agreement between the parties concerning the Software and supersedes all prior or contemporaneous:
- Oral or written communications
- Proposals, negotiations, or agreements
- Representations or understandings
- Marketing materials or product descriptions
INTEGRATION CLAUSE: This EULA is intended as a complete and exclusive statement of the terms and conditions of the license granted herein, and no external evidence may be used to contradict, explain, or supplement its terms.
11.2 Amendment and Modification
WRITTEN MODIFICATIONS ONLY: This EULA may only be modified by:
- Written agreement signed by authorized representatives of both parties
- Updated version posted by Company with appropriate notice
- Electronic acceptance of modified terms through Software interface
NOTICE OF CHANGES: Material changes to this EULA will be communicated through:
- Email notification to registered users
- Prominent notice on Company website
- In-software notification upon next access
- Updated version number and effective date
11.3 Severability and Enforceability
SEVERABILITY: If any provision of this EULA is held invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced with a valid provision that most closely approximates the intent and economic effect of the original provision.
PARTIAL ENFORCEABILITY: If any provision is deemed partially unenforceable, it shall be enforced to the maximum extent permitted by applicable law.
11.4 Waiver and Course of Dealing
NO WAIVER BY CONDUCT: Company's failure to enforce any provision of this EULA or to exercise any right or remedy shall not constitute a waiver of such provision, right, or remedy, nor shall it affect Company's right to enforce such provision or exercise such right or remedy at any time thereafter.
WRITTEN WAIVERS REQUIRED: Any waiver of this EULA's provisions must be in writing and signed by Company's authorized representative.
11.5 Assignment and Transfer
COMPANY ASSIGNMENT RIGHTS: Company may assign, transfer, or delegate its rights and obligations under this EULA in connection with:
- Merger, acquisition, or sale of substantially all assets
- Transfer to an affiliate or subsidiary
- Corporate reorganization or restructuring
- Financing or investment transactions
USER ASSIGNMENT RESTRICTIONS: You may not assign, transfer, or delegate your rights or obligations under this EULA without Company's prior written consent, which may be withheld in Company's sole discretion.
11.6 Force Majeure
EXCUSE FOR NON-PERFORMANCE: Neither party shall be liable for any failure or delay in performance under this EULA due to causes beyond its reasonable control, including:
- Acts of God, natural disasters, or extreme weather conditions
- War, terrorism, civil unrest, or government actions
- Pandemic, epidemic, or public health emergencies
- Cyber attacks, network failures, or infrastructure outages
- Labor strikes, shortages, or disputes
MITIGATION AND NOTIFICATION: The affected party must promptly notify the other party and use reasonable efforts to mitigate the impact of the force majeure event.
11.7 Notice Requirements
NOTICE TO COMPANY:
All notices to Company must be sent to:
Legal Department
MD Software L.L.C-FZ
Email: legal@mdsoftware.ae
Subject: EULA Notice - End-User License Agreement
NOTICE TO USER: Company may provide notice through:
- Email to your registered email address
- Posted notice on Company website
- In-software notifications or messages
- Certified mail to your registered address
EFFECTIVENESS: Notices are effective upon:
- Email: Transmission (for Company notices) or receipt (for user notices)
- Posted notice: Posting on website
- In-software: Display to user
- Certified mail: Receipt or attempted delivery
12. CONTACT INFORMATION AND SUPPORT
12.1 Company Information
MD Software L.L.C-FZ
Business Registration: UAE Free Zone License
Address: 5842+632 Grand Stand, Nad Al Sheba - Nad Al Sheba 1, Dubai, United Arab Emirates
Website: https://vantacheats.io
Email: legal@mdsoftware.ae
Support: support@mdsoftware.ae
12.2 Technical Support
SUPPORT SCOPE: Technical support is provided for:
- Installation and activation issues
- Compatibility and system requirements
- General usage questions for authorized purposes
- Bug reports and technical difficulties
SUPPORT LIMITATIONS: Support is not provided for:
- Prohibited uses or violations of this EULA
- Third-party software compatibility issues
- System damage or data loss incidents
- Legal advice or compliance guidance
SUPPORT AVAILABILITY:
- Business hours: Sunday-Thursday, 9:00 AM - 5:00 PM GST
- Response time: Best effort, no guarantee
- Language: English only
- Method: Email support primarily
12.3 Legal and Compliance Inquiries
For legal questions, compliance issues, or formal notices, contact:
Legal Department
MD Software L.L.C-FZ
Email: legal@mdsoftware.ae
Email: legal@mdsoftware.ae
FINAL ACCEPTANCE AND ACKNOWLEDGMENT
BY INSTALLING, COPYING, ACCESSING, OR USING THE SOFTWARE, YOU ACKNOWLEDGE AND AGREE THAT:
- You have carefully read and fully understand this EULA
- You agree to be bound by all terms and conditions herein
- You meet all eligibility requirements for Software use
- You are not located in a Prohibited Jurisdiction
- You will use the Software only for authorized educational and research purposes
- You understand and accept all risks associated with Software use
- You acknowledge that the Software is provided "AS IS" without warranties
- You agree to the limitation of liability and damages provisions
- You agree to indemnify Company as specified herein
- You agree to resolve disputes through binding arbitration in Dubai, UAE
- You waive any right to participate in class action lawsuits
- You consent to the collection and use of data as described in the Privacy Policy
- You will comply with all export control and sanctions requirements
- You acknowledge that this EULA may be updated from time to time
This installation and use constitutes your electronic signature and legally binding acceptance of this End-User License Agreement.
© 2024 MD Software L.L.C-FZ. All rights reserved.
Document Version: 2.0
Last Updated: June 25, 2025
Effective Date: Upon acceptance by installation or use